Team FAQs

Team Registration Information

How do I register my team?
For the team information page click here >>

Is there a minimum / maximum number of participants in a team?
The minimum number of team members is 5. There is no maximum number of team members. Teams with 20 or more members can apply for bulk Event Kit collection. Team captains are eligible for free entry if they recruit 10 or more entrants to join their team. These 10 or more entrants must be registered prior to the captain to receive a free entry.

Please contact info@sydneyrunningfestival.com.au to organise the bulk Event Kit collection prior to 5pm Friday 28 August 2015. This is to allow enough time for our team to organise and collate the team's Event Kits together. Without confirmation, your Event Kits will not be collated.

Can we enter as a team if team members want to participate in different events within the Blackmores Sydney Running Festival?
Yes, team members are able to select whichever of the four distances is suitable for them and still be registered within the same team.

Is there a discount for team entries? Does it cost anything to set up a team?
There are no discounts for team members, however we do offer free entry to team captains as a thank you for managing the team (with more than 10 team members). Please refer to 'How do I create a team?' on the Team Info page for more information about this incentive.

Can someone be transferred to a team if they have already registered?
Yes, please email info@sydneyrunningfestival.com.au with the individuals' name, bib number and team name. You may be required to provide the DOB to ensure we move the correct person.

Team Captain Information

How do I log in as team captain?
Please go to Self-Service and login to your account.

As team captain, is there a way to view my team list?
Yes - you can manage the team in Self-Service. You can also remove team members. This is under "MY TEAMS" tab. 

I am the team captain of a corporate team, how do I make a payment?
Please contact us to receive your invoice.

My team are keen to fundraise for the Blackmores Sydney Running Festival, what are the next steps?
Our online fundraising partner, GoFundraise, makes fundraising simple. You can easily create a team fundraising page for a charity close to your heart by clicking here >>

Team Member Information

Do I need to pay the entry fee at the time of registration if I am a member of a team?
Yes - unless you are registering as part of a corporate team.

Why haven't I received confirmation of my registration?
Please email us if you haven't received a confirmation email and made a payment at the time of registration.

If you register as part of a corporate team, you will not receive a confirmation email until the Team Captain closes the team and makes a payment.

Corporate Team Information

How to setup a corporate team?
If you require payment by invoice, and would like to create a corporate team please email us to setup your team.

Do I need to pay the entry fee at the time of registration if I am a member of a team?
If you are registering as part of a corporate team, you will not need to pay the entry fee at the time of registration.

Can I setup the payment for my company/organisation to pay for entry fees only, excluding merchandise?
Unfortunately, no. All add-ons and merchandise purchased by team members at the time of registration will be added into the invoice.

Can I remove team members?
The Team Captain needs to login to self-service, and select "MY TEAMS" tab, and then select 'Remove'. We will not invoice removed team members' registrations and they must contact the Event Organisers to make payment.

When is payment due for my team?
All team members must be paid for by 5pm 28 August, 2015. A registration is not considered to be confirmed unless payment has been received. We do not hold places for entrants without receiving payment in advance.

Is my place in the event guaranteed if payment has not yet been made by my organisation/company?
No places are guaranteed until full payment has been received. As several events within the Blackmores Sydney Running Festival reach capacity before event day, it is recommended that all team members register and Team Captain pays for their entries as soon as possible to avoid disappointment.

If a team member has selected a start group that sells out before payment is received, they will be allocated the next available start group i.e. if the Half Marathon A group sells out before payment is received, the entrant will be allocated the B group where possible. There are no exceptions.

ASICS Event Expo / Event Kit Collection

How do I collect my team Event Kits?
All Event Kits will be available for personal collection from the ASICS Event Expo held at Lower Town Hall (corner of George and Druitt Street) Sydney. The Expo will be open from Wednesday 16 September to Saturday 19 September 2015.

For more information including opening times, click here >>

Team Event Kit collection is available for teams with 20 or more team members registered. An email will be sent to all team captains towards the end of August with further information on team Event Kit collection. If you would like to bulk collect your team's Event Kits, you will need to respond to the email with your team name, contact details of the person who will be collecting your team kits and also your preferred collection day (i.e. Wednesday AM, Wednesday PM). To ensure your kits are ready for collection, please send through this information no later than 5pm Friday 28 August 2015. You will receive a confirmation via email if your teams Event Kit are eligible for collection.

Please ensure the person collecting the kits brings a team list download to cross reference the collection and is mindful that although the kits are not heavy, they can be bulky in transit. It is the collector's responsibility to ensure all kits have been packed before leaving the Asics Event Expo.

Previously, we have allowed teams of 10 or more to have their kits collated. Due to high demands on this service, we have increased the number to 20.

Please note: team Event Kits will not be collated without notification by the team captain. Team Event Kits will NOT be handed to courier drivers / taxi drivers etc. A member or representative of your team will need to collect and sign for your team's Event Kits.

Team Marquees / Corporate Hospitality

Is there the opportunity for race day team/corporate hospitality area/marquee?
If you would like further information in hosting an area/marquee, please email info@sydneyrunningfestival.com.au for more information. Note that space is extremely limited in the Blackmores Recovery Village and we cannot guarantee that a space will be available for your group. Please be aware that these are ‘private’ marquees for your company and cannot be used as a commercial venue. This is due to the contractual agreements of the Blackmores Sydney Running Festival’s official sponsors whom have purchased space ad rights in the Blackmores Recovery Village.

 

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